support is rubbish

can’t be arsed to write from the beginning, here’s a copy of my final response.

cancel the migration, you make it too hard. one would use their common sense and see that I have 3 ftp folders on my server all easily named to the relevant location and when you access these folders all the folders with the database copy is on there. All you had to do was unload the database to MySQL and import and then change the configuration to the new vps. But nooo you can’t use your small brains to figure that out. Why are you lot even employed????

It OK CANCEL this. My 9-year-old will reinstall everything and get it working. He might not know how to migrate but he will make it as previous, as close as it can to it. Which is a shame for you as if he can work it out then why couldn’t you? I will be posting this on social media.

In this world, there are a bunch of people who are dumb, I waited nearly a week for you to create 3 additional folders are you kidding me???? Cancel this migration, please. I left eukhost for this very reason as your support is this pathetic and now I find it’s your sister company. same nonsense, I should have expected. O sister company is webhosting.uk.com

Date of experience: 13 October 2019